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适用条款

The Fairmont Hotels & Resorts gift card, physical and/or electronic format, is redeemable against any direct hotel charges managed by Fairmont Hotels & Resorts at time of redemption.  Fairmont Hotels & Resorts gift cards can also be redeemed at Fairmont Stores (retail locations and online), Fairmont owned and operated golf courses, Fairmont owned and operated food & beverage outlets, Fairmont owned and operated spas and any other outlet pertaining to Fairmont Hotels & Resorts. The Willow Stream gift card is redeemable for any Willow Stream Spa services or merchandise purchased at a Willow Stream Spa boutique. The Willow Stream gift card cannot be redeemed against any direct hotel charges managed by Fairmont Hotels & Resorts or at Fairmont Stores, Fairmont golf courses, Fairmont owned and operated food & beverage outlets or any other outlet pertaining to Fairmont Hotels & Resorts.

Gift cards are available in Canadian and U.S. Dollars on our website. If redeemed at a hotel or resort where the local currency is other than Canadian or U.S. dollars, the gift card terminal will seek the current exchange rate powered by Oanda to calculate credit. The exchange rates used are based on current market conditions and cannot be adjusted by Fairmont Hotels & Resorts.

The Fairmont Hotels & Resorts or Willow Stream gift card may be combined with other forms of payment. 超出礼品卡储存金额的费用可使用现金或信用卡支付。Not exchangeable for cash and has no value unless redeemed. 电子礼品卡无法兑换为实物礼品卡。

注册您的礼品卡
Fairmont Hotels & Resorts is not responsible for lost, stolen or destroyed cards. To protect the gift card balance, please ensure that it is registered. 在获知礼品卡已丢失或被盗后,现有余额将被冻结,并将以该金额发放更换卡。在通知前使用礼品卡需自行承担风险。

使用卡片即意味着您接受以下适用条款。

退款政策
We're sorry, but Fairmont Hotels & Resorts or Willow Stream gift cards purchased either online or at our hotels or resorts cannot be returned.

购买礼品卡
The gift card is not guaranteed by Fairmont Hotels & Resorts where the gift card has been purchased from someone other than Fairmont Hotels & Resorts or an affiliated source.

Registered Cards
Fairmont Hotels & Resorts reserves the right to cancel a gift card if it believes that the gift card was obtained through fraudulent or unauthorized means.

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